Terms and Conditions for Two Brothers A/C

Welcome to Two Brothers A/C. These Terms and Conditions (“Terms”) govern your use of our services, including our website, and any interactions you have with us. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Services Provided

Two Brother AC provides a comprehensive range of heating, ventilation, and air conditioning (HVAC) services, including but not limited to:

  • Installation of new HVAC systems

  • Repair and maintenance of existing HVAC equipment

  • Diagnostic services

  • Emergency services

  • Sale of related parts and products

All services are provided subject to these Terms. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

SMS Communications and Opt-In

Two Brothers AC will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at our location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. Privacy Policy https://twobrothersac.com/privacy-policy/ & Terms https://twobrothersac.com/terms-of-condition/.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when requested.

  • Comply with all applicable laws and regulations.

  • Not use our services for any unlawful or prohibited purpose.

  • Ensure that any equipment or property we are servicing is accessible and safe for our technicians.

Payments and Billing

  • Pricing: Service prices will be communicated to you prior to the commencement of work. Any changes to the scope of work may result in adjusted pricing, which will be communicated and agreed upon before proceeding.

  • Payment Terms: Payment is due upon completion of services unless otherwise agreed upon in writing. We accept various forms of payment, which will be specified at the time of service.

  • Late Payments: Overdue accounts may be subject to late fees or interest charges as permitted by law.

Warranties and Guarantees

  • Service Warranty: We stand behind the quality of our workmanship. Specific warranties for services performed will be detailed on your invoice or service agreement.

  • Product Warranties: Products and parts installed by Two Brother AC may carry manufacturer warranties. We will assist you in understanding and claiming these warranties where applicable.

Limitation of Liability

To the fullest extent permitted by law, Two Brother AC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Indemnification

You agree to defend, indemnify, and hold harmless Two Brother AC and its employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; or b) a breach of these Terms.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms, please contact us:

Two Brothers A/C Address: 1419 Fleming Drive Seguin TX 7813 
Phone: (830) 587-5790
Hours: 24/7
Email: info@twobrothersac.com

Last Updated: August 4, 2025